These days, even hourly workers often do their jobs in a variety of remote locations. How can companies keep track of the time those employees spend on the clock?

One method many organizations are turning to: technology known as Interactive Voice Response (IVR).

IVR has many uses, one of which is allowing employees to use their phones to track hours worked, instead of a traditional time sheet or clock.

Basically, instead of punching in and out on the clock, the employee dials a number and tells the system to clock him or her in.

Who uses IVR?

IVR time clocks benefit many companies, especially those that:

• have employees who travel a lot (most systems let employees use a cell phone to access the system)
• have several locations (all data can be centralized without having to send paper records to one location), or
• use workers on a contract basis (those workers can clock in and out when they arrive at or leave a client’s location).

Tags: Interactive Voice Response, IVR, time clocks