Lighter side: Another Twitter nit wit

It’s doubtful many sales reps would tell potential customers how annoying they are. But they might say it on the Internet. Read more

Employee insults co-worker online: What to do?

Imagine this situation: An employee comes to you because she’s insulted by a co-worker’s blog. The blogger writes about work, without using names, but it’s obvious to the employee who she is talking about –  and she doesn’t have nice things to say. What should you do? Read more