Electronic monitoring: Is backlash inevitable?
June 18, 2008 by Sam NarisiPosted in: Employee computer use, In this week's e-newsletter, Latest News & Views, Uncategorized
Many managers monitor their employees’ computer use. Here’s one key to avoiding a backlash from the workers:
Tell the what you’re doing and why you’re doing it.
When employees’ computer use is being snooped, they sometimes feel like their privacy and trust are being violated — especially if they don’t know what’s happening until someone gets disciplined or fired because of something a manager found.
Full disclosure about the methods and motivations can go a long way toward making sure employees perceive the system as being fair.
Tags: backlash, filter, Internet at work, monitoring
