HRTechNews.com » Lighter side: Another Twitter nit wit

Lighter side: Another Twitter nit wit

May 15, 2009 by Sam Narisi
Posted in: Communication, Employee computer use, In this week's e-newsletter, Latest News & Views
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It’s doubtful many sales reps would tell potential customers how annoying they are. But they might say it on the Internet.

That’s the kind of talk recently discovered on the Twitter page belonging to a CareerBuilder salesperson.

The page was deleted after several bloggers reported on the snafu. But while it existed, it contained a few noteworthy quotes, including:

  • “People really annoy me… especially those i’m trying to get to buy stuff.”
  • “OK seriously, this man needs to sign his contract. Whatever meeting he’s in right now better be about buying CareerBuilder products.”
  • “I’m really sick of my clients right now.”

Sound like someone you would want to buy from?

There’s no word on what, if any, action CareerBuilder took. What would your company do if a manager found an employee publicly insulting customers? Let us know in the comments section below.

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4 Responses to “Lighter side: Another Twitter nit wit”

  1. Jeanette Says:

    Having been called and declined numerous times, I am probably one of those customers. What makes these telemarketers think I have the time and interest in their calls…especially after the 3rd or 4th time?!

  2. MK Says:

    I would say that out of all of the job boards that I deal with Career Builder is the most pushy and annoying (at least my rep). That sounds exactly like something he would say and do!

  3. Randi G. Says:

    Yeah, he could have been my rep also. I agree with Jeanette — when I say no, that doesn’t mean I want to be called over and over and over.

  4. JParr Says:

    Three thoughts come to mind:

    1. Acceptable use policy? Does CareerBuilder find it acceptable for someone to be a) “twittering” at work, b) discussing customers using a 3rd-party facility and company-owned equipment (If so, is MY DATA SAFE??) and c) potentially breaching non-disclosure and confidentiality agreements?

    2. A repeat discussion of “the entitlement generation”, and the self-centered viewpoint that assumes the rest of us care that your job and/or life sucks. We don’t.

    3. Micro-blogging and instant messaging can be productivity killers. How connected is too connected? At some point, you are so connected that you can’t get any work done.

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