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Is your company’s IT staff burning out?

November 5, 2008 by Sam Narisi
Posted in: IT staffing, In this week's e-newsletter, Latest News & Views

Here’s some worrying news about IT workers that their bosses are raising a red flag about: Techs now do a lot more with a lot less, and the stress is building.

That’s the news from a recent survey of CIOs from Robert Half Technologies, an IT staffing provider. According to the survey, IT workers are getting more done with fewer resources these days, and the trend is taking a toll.

More than one-third — 36% — of CIOs interviewed said rising workloads are the greatest source of stress for their teams. More than one in five CIO, 22%, cited the pace of new technology as the biggest stressor, followed by office politics, at 18%.

The survey was based on telephone interviews with more than 1,400 CIOs from companies across the United States with 100 or more employees.

CIOs were asked, “Which of the following do you think is the greatest source of workplace stress for IT professionals?” Their responses:

Rising workloads 36%
The pace of new technology 22%
Office politics 18%
Work/life balance issues 11%
Commuting 7%
Other 2%
None 2%
Don’t know/no answer 2%
100%

“Too much work may sound like a relatively good problem to have in today’s uncertain economic climate,” said Katherine Spencer Lee, executive director of Robert Half Technology, “but overstressed IT workers are unlikely to perform at their best. The pressure of mounting workloads, combined with ever-evolving technologies and office politics, can quickly erode morale and adversely affect productivity.”

Lee continued, “Many companies are addressing workload challenges by bringing in IT professionals on a contract basis to support full-time employees. Businesses also are making available training and professional development opportunities to help IT workers keep pace with new technology and improve retention rates.”

Aside from these tangible strategies to alleviate stress, employers can make more subtle yet equally beneficial changes. “Managers who open the lines of communication among their employees can keep teams motivated and ensure that office politics don’t derail priority projects,” said Lee.

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2 Responses to “Is your company’s IT staff burning out?”

  1. T. B. Says:

    Oh Puhleeeez ! We are ALL doing a whole lot more with a whole lot less !! Our IT staff is busy yes - but they are paid very handsomely. I am VERY busy and not paid nearly as handsomely in comparison.

  2. R. B. Says:

    I don’t know anyone anywhere in any field or any position who isn’t being required to do a lot more with much less. I see burnout as one of the biggest problems we face, even though a lot of executives don’t want to admit it’s a real problem. The more burned out a person gets, the less effective and productive they are, so they wind up contributing less than they could when the workload and work-life balance were maintained reasonably. People aren’t machines…but even machines need preventative maintenance. I hope someday we can actually get a grip and quit killing our own good people.

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