EEOC claims quickly rising
July 18, 2008 by Sam NarisiPosted in: In this week's e-newsletter, Latest News & Views, Security and law
Complaints to the EEOC rose 21% in the first quarter of 2008 compared to the same period last year. Claims in February alone were up 31%. Why?
There are a few factors that likely have contributed. Experts point at least part of the finger on:
- The economy — When things go downhill, more people lose jobs and more people want the extra cash.
- The Internet — EEOC’s intake questionnaire was recently made available online, making it easier for employees to file claims.
- The telephone — In March, the agency opened a new call center that’s been able to take more claims and track better statistics.
The bottom line: Whatever the reasons, claims are up and managers need to understand that employees are more likely than ever to take their complaints to the government or their attorneys.
Tags: call center, EEOC, Equal Employment Opportunity Commission, intake questionnairre, online
