EEOC claims quickly rising

Complaints to the EEOC rose 21% in the first quarter of 2008 compared to the same period last year. Claims in February alone were up 31%. Why?

There are a few factors that likely have contributed. Experts point at least part of the finger on:

  • The economy — When things go downhill, more people lose jobs and more people want the extra cash.
  • The Internet — EEOC’s intake questionnaire was recently made available online, making it easier for employees to file claims.
  • The telephone — In March, the agency opened a new call center that’s been able to take more claims and track better statistics.

The bottom line: Whatever the reasons, claims are up and managers need to understand that employees are more likely than ever to take their complaints to the government or their attorneys.

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